Author Archives: Anne-Marie Scollay

Crowdbooster

“Offers social media analytics with suggestions and tools to help you improve your online presence.” Founded in 2010, Crowdbooster was originally free with the idea of eventually developing more robust analytics to entice paying customers. But by 2012, they opted to eliminate the free option (instead offering a free 30-day trial) and launched 3 paid plans ranging from $9/month to $99/month. This change allowed them to focus on developing features that were intended for paid subscribers.

Crowdbooster currently supports Facebook and Twitter. Once you connect your accounts, you can view a simple dashboard that provides aggregated KPI’s for each of your feeds. But what I liked most about the dashboard was the fact that the graph provided a simple representation of reach and engagement.

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To the right of the dashboard, there is a recommendation about the ideal times to post (and schedule) future posts to maximize reach.

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Finally, through the Engage view, you can see, per channel, your “Top Fans” (Facebook) or Top Retweeters and Influential Followers.

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Crowdbooster is easy to get up and running and relatively intuitive. I would like to see some correlation between the Facebook and Twitter feeds over the monitored period of time. 

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Filed under 2013 - Post 3, Analytics

dlvr.it You publish. We deliver.

In their own words, dlvr.it “is a social content optimization platform that pulls content from any of your existing feeds and intelligently formats and delivers it to your social networks.” The service is easy to use, and in less than 5 minutes, I had configured it to deliver links to From Fido With Love’s blog to the associated Facebook and Twitter feeds.

dlvr.it is based on a freemium  model. One distinction in features between the tiers is the frequency with which Dlvr.it checks feeds for updates. With free, you have to wait 30 minutes, but with the top Premium account,it’s only a 5 minute wait.

An interesting feature is the Social Content Analytics. dlvr.it summarizes key metrics across all of your connected social media outlets to provide a current view of performance on your social sites. If you’d rather use other analytics tools, they offer to connect to any analytics system including Google Analytics.

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One additional feature of interest is the ability to schedule the delivery of your content through dlvr.it. Through their scheduling feature, you have the option to post only during business hours (i.e. Monday – Friday 8am – 5pm).

Check it out: http://dlvr.it/

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Filed under 2013 - Post 2

Redfin is Social

Buying and selling real estate is likely the largest transaction that most people will make in their personal lives. And yet for years, the process was tightly controlled by real estate agencies. With a stated mission of uniting the forces of real estate agents and software engineers to “reinvent real estate in your favor,” Redfin has helped change the real estate market for the better. They provide free and relevant information to buyers and sellers that enables consumers to make more informed decisions.

Redfin’s use of social media includes Twitter (both for the corporation and for each of their markets), several blogs (Real Estate News & Analysis, Fun & Fabulous, Redfin News, and CEO Glenn Kehlman), and Facebook.

Their blogs include useful entries about current real estate trends, which I happily used to inform my own house-buying decision. However, they also have fun with their blogging including entries about Beiber’s arrest (http://blog.redfin.com/blog/2013/03/crime-scene-where-the-biebs-got-busted.html), and offered a tongue-in-cheek roasting of the defection of Google workers to Facebook written by Redfin’s CEO (http://blog.redfin.com/blog/2010/10/one_in_five_facebook_employees_has_no_imagination_whatsoever.html). 

On Twitter, they maintain a mix of timely and un-phased (albeit possibly a little disconnected) responses to feedback on their recent site re-design:

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and periodic polls like this one about how to encourage a seller to accept your offer over any others:

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Their Facebook page offers a combination of posts from their blog as well as some insight into their corporate culture:

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Overall, their social media presence and branding appears consistent through all of the channels with many stories running in each of the channels and cross-referencing the other channels. All this and they seem to be having fun with it too!

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Filed under 2013 - Post 1, Uncategorized